Delivery & Return

Delivery

Orders are processed within 1–2 business days (Mon–Sat). You'll get a WhatsApp/SMS confirmation when your order is placed and again when it's dispatched.

Delivery within Pakistan: Standard (3–5 days): Rs. 200. Express (1–2 days): Rs. 400, available in major cities. We deliver to all cities across Pakistan.

International Shipping: We ship to UAE, Saudi Arabia, UK, USA, Canada & Australia. Charges are calculated at checkout. Delivery takes 7–14 business days. Customs duties (if any) are the buyer's responsibility.

Your delivery charge and final order total are shown at checkout before you place the order. See our shipping policy.

Return & Refund Policy

At Mickenzy Kids, your satisfaction is our priority. Please read our return policy before placing an order.

What can be returned:

Items returned within 7 days of delivery
Items must be unused, unwashed, and tags must be attached
Original packaging required with proof of purchase

What cannot be returned:

Innerwear, socks (hygiene reasons)
Sale or discounted items
Customized / personalized items
Worn, washed, or altered items

Received a wrong or damaged item? Contact us within 48 hours — we'll send a free replacement or full refund, no questions asked.

How to return:

WhatsApp us at 0319-4580898 or DM @mickenzykids on Instagram
Share your order number and photos of the item
We'll confirm and guide you through the process

Refunds are processed within 5–7 business days to your original payment method (EasyPaisa, JazzCash, bank transfer, or card). Shipping charges are non-refundable unless the mistake was ours.

See our return and refund policy for the full terms.

Cash on Delivery (COD)

Select Cash on Delivery (COD) at checkout. We accept EasyPaisa, JazzCash, bank transfer, card, and Cash on Delivery (COD). Repeated COD refusals may result in COD being blocked for your account.